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Survey shows high quality of life, satisfaction with most City services

Mayor Kelli Linville

By Bellingham Mayor Kelli Linville

I am happy to report that a recent survey verifies what we all know: Bellingham is a wonderful place to live, and residents are extremely satisfied with the quality of life here. They particularly value our strong sense of community and casual small-town feel, our care for each other and the environment, and our beautiful parks and trails along with our many other public amenities and services.

This is just a taste of the extensive feedback we received from Bellingham residents in our recent scientifically conducted survey. Six hundred randomly selected Bellingham residents completed the 48-question survey last November, and my office recently received a report of the results. Most of the questions were repeated from similar surveys so that we can compare the results over time, as the City has conducted similar research approximately every-other-year since 2004. The results are considered scientifically valid, with a margin of error of plus-or-minus 4%.

Highlights of this survey’s results will be presented to the Bellingham City Council at its Feb. 10 meeting. A detailed report of this research can be viewed on the opinion surveying page of the City website. The City website also provides visual comparisons to previous years’ data for certain questions, as part of our overall performance measures program.

The purpose of the survey is to help identify Bellingham residents’ priorities, concerns and satisfaction with City services. The results are used for many purposes, including informing budget and policy decisions, improving customer service, and reporting City government progress on meeting community needs and priorities.

Survey highlights

The survey found continued high satisfaction with quality of life in Bellingham, as well as support for the job the City is doing meeting most community priorities. A few highlights of the results include:

Thank you to survey participants

The survey was conducted by Applied Research Northwest in November 2013. Randomly selected Bellingham residents were invited to take the survey by telephone or online. I’d like to give special thanks to those people who took the time to participate. The report of survey results is rich with valuable information about topics Bellingham residents deeply care about. I’m looking forward to presenting this information to City Council and the community on Feb. 10, and using it to continue to shape City government programs and services. If you have any questions about the 2014 Residential Survey, please contact my office at 360-778-8100.

More information:

Public Opinion Research
Performance Measures

Published:  February 7, 2014

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