CityIQ Online Map Viewer Frequently Asked Questions

City​IQ is an online map viewer, and can be accessed through your web browser as you would visit any other web page.

Training videos are available that show how to use the CityIQ map viewer. They cover a broad range of aspects about how to use the application.

City Information Query.

We typically map property and infrastructure within city limits, urban growth area, and utility service zones.

To find a street intersection on the map, type both street names in the search box separated by one of the following words/symbols: and, at, @, &. Use a street type for best results. For example: D St and Cornwall Ave. For more information see the address and street search videos.

The identify tool gives information results for mapped features in a pop-up dialog box. The select tool provides results showing all records related to the selected location. The smart search option allows you to search through all related databases and selected mapped features for keyword text.

Picking from the list will zoom to a specific feature on the map and load the features corresponding module information on a tab in the background. Selecting the search button will search each module for the text you have just typed and display the results as search results for all modules.

This is caused when a web browser cache is not updating. A quick fix for this bug is to turn the label that is being duplicated off and then back on.

The Clear Graphics tool in the CityIQ toolbar removes all temporary graphics on the map.

The current map interface has been intentionally simplified so not to overwhelm you with a long list of map layers, as well as to monitor performance on the CityIQ system. The city will be evaluating this list in the future and providing options for accessing more information. If you have feedback regarding specific layers or options please contact us at gishelp@cob.org.

The CityIQ application supports Internet Explorer 7.0 and above, Firefox 3.0 and above, Google Chrome, and Apple Safari internet browsers.

There are a variety of different sources that provide the information available in CityIQ. As a result, there are a variety of different levels of accuracy. The City of Bellingham GIS staff use the best resources available to make as high a quality product as possible. If you know of information that can help make our mapping more accurate, please let us know by emailing gishelp@cob.org. Most Bellingham-maintained GIS data includes an attribute noting the source and ranked accuracy that can be used to help determine the accuracy of a feature. The City of Bellingham has developed these data and maps for its own use and users should review the data disclaimer page for more information.

The majority of the information displayed on CityIQ is maintained by the City of Bellingham. Some accessory GIS data and reports are provided through regional, state, and national organizations such as Whatcom County and FEMA.

Map editing is a continuous process at the City of Bellingham with our information changing every day. We do our best to put processes in place that update that information on a nightly basis. However, due to variables in the editing and update schedules the maps are only officially refreshed at the middle and end of the month as a minimum level of service.

Contact the GIS department by email at gishelp@cob.org. Please include any information you have to support your findings as well as your contact information in case we have questions. We regret that we will not be able to confirm that a correction has been made in all cases.

Contact the GIS Department by email at gishelp@cob.org.

This information is available in GIS geodatabase format for download.

At this time, we do not have KML or KMZ files available for download. We plan to add limited data in KML format in the future.

Contact the GIS Department with these questions by email at gishelp@cob.org

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