Water, Sewer, and Stormwater Utility Bill and Rates

In accordance with Governor’s Proclamation 20-23.16 the City will be extending the time for waiving late payment penalties and suspending water shutoffs through September 30, 2021 or the end of the COVID-19 State of Emergency, whichever comes first.

The City of Bellingham is committed to keeping our customers connected to essential services during the COVID-19 pandemic emergency. If you are experiencing hardship as a result of the COVID-19 pandemic, you may be eligible for support, including payment arrangements or bill assistance. This Proclamation does not relieve customers from the obligation to pay for utility services.

For information regarding utility billings and payments, please contact the Finance Department at (360) 778-8011 or email utilitybilling@cob.org.

​ Convenient Payment Options

Customers may pay their bill using cash, check, or credit card (Visa, MasterCard, Discover, AmericanExpress), in-person at City Hall, or by using the following convenient payment options:

Enroll in Paperless Billing

At no cost, utility customers may enroll in paperless billing. This service will not be available for renters unless enrolled in Auto Pay.  Once enrolled, statements will arrive by email notification only. Only one account may be enrolled at a time.  Owners of multiple properties and property management firms may contact the Finance department directly at (360) 778-8010 to enroll in the program.

Turning On and Off Service

Monthly Billing

In early 2022, the Water, Sewer and Stormwater Utility will phase into monthly billing from bi-monthly. Individual accounts will see the switch once they have completed their final bi-monthly billing cycle that contains days from 2021. There are many benefits to monthly billing for both the customer and utility. For more information on the switch to monthly billing, please visit the FAQ.


Reduced Rates

Review the Reduced Utility Rate information if you are a​ senior over age 62 or person with a disability on a limited income. The City also offers reduced rates to agencies providing affordable housing for low income households. Agencies must be nonprofits or the Bellingham Housing Authority, and the reduced rate is only available for low-income housing where rents are restricted by a federal, state or city housing program for households earning less than 60 percent (60%) of area median income. See BMC 15.04.070(C).

Surface and Stormwater Fee Reduction

The City of Bellingham recognizes that some property owners have constructed private on-site stormwater quality and quantity mitigation facilities (“facilities”), which may aid the City in controlling the overall effects of stormwater pollution and those other problems. Properties or portions of properties with facilities that meet certain criteria, and to the City’s satisfaction, shall receive a reduction from the monthly fee charged. For detailed information see City of Bellingham Municipal Code 15.16.040 – Exemption, Credits and Adjustments. If you think you qualify for a fee reduction, fill out the Fee Reduction Application (PDF).

Account Adjustments

If you require an account adjustment due to a leak, please use the following form: 

More Information

For more information on a specific utility, please visit the sections below:


City moving to monthly utility billing

Attention Water, Sewer, and Stormwater Utility customers. In early 2022 the Water, Sewer, and Stormwater Utility will begin to bill monthly rather than bi-monthly. Individual accounts will see the switch to monthly billing once they have completed their final bi-monthly billing cycle that contains days from 2021. AutoPay customers DO NOT need to make any updates to make monthly payments. Now is a great time to enroll in AutoPay to save time and the cost of postage and checks.

We are adjusting some City operations due to the current COVID-19 surge, prioritizing essential services and the safety of employees and the public.