Annual Utility Report

In 2026, we launched our first annual utility report to help explain the essential services your City utility bill supports. Your utility bill helps provide clean drinking water, maintain wastewater systems, manage stormwater, and protect Lake Whatcom.

2025 Expenditures

Your utility bill supports the essential services that keep our community running. We serve more than 100,000 residents with 155 employees across four utilities supporting essential services.

  • Drinking Water: $29 million
  • Stormwater: $22 million
  • Wastewater: $48 million
  • Lake Whatcom Watershed: $15 million

Every investment helps keep our services reliable, safe, and resilient. Most people only notice utility systems when something goes wrong. Our work helps keep water flowing, wastewater moving, stormwater draining, and Lake Whatcom protected so these essential services are all here when you need them.

More information about the work that takes place behind the scenes can be found in our annual report.

2025 Accomplishments

  • Delivered 3.2 billion gallons of drinking water  
  • Repaired, replaced, or maintained 817 hydrants 
  • Replaced 1,802 water meters 
  • Saved approximately 4.7 million gallons of water through operational efficiencies  
  • Inspected 15,572 boats to keep harmful invasive species from entering our drinking water 
  • Responded to 361 reports of water leaks, most resolved within one day or less  
  • Completed 5,839 utility locates  
  • Performed annual maintenance on 2,112 water valves to ensure reliable water service 
  • Swept 4,600 miles of streets 
  • Inspected or cleaned 12,216 catch basins and manholes 
  • Cleaned 2,207 stormwater pipes 
  • Investigated 133 pollution incidents 
  • Maintained 86 acres of restoration and mitigation sites citywide, planting nearly 4,000 native plants
  • Cleaned 4.3 billion gallons of wastewater  
  • Removed and incinerated 3,961 tons of solids removed from wastewater 
  • Disposed of 1,675 cubic yards of ash
  • Cleaned 184 miles of wastewater mains
  • Video inspected 17.5 miles of wastewater mains 
  • Repaired 67 manholes 
  • Performed 486 preventative maintenance activities on lift stations 
  • Purchased 1,056 acres in 2025
  • Maintained 3,750 acres of watershed property 
  • Installed 4,610 native plants 

Report feedback

We’d love your input on this new annual report to help improve future reports. Please fill out this short survey if you would like to provide your feedback.

Questions?

(360) 778-7700 or askpw@cob.org

Our public calendar is being upgraded and may be unavailable for periods of time on Friday, Jun 19.

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